24/7 Assistance
Get Help When You Need It
Our dedicated support team is available around the clock to assist you with any technical issues or account inquiries.
Send Us a Message
Other Ways to Reach Us
Email Support
Send us an email at support@nexinhost.com. We typically respond within 2 hours for business tier customers.
Live Chat
Chat with our support agents in real-time. Available 24/7 for immediate assistance.
Business Address
Visit or write to us at our business address for formal correspondence and inquiries.
Acro Asset Management Limited
45 Reedbuck Road
Lusaka, Zambia
Self-Service Resources
Explore our comprehensive resources to find answers and solutions quickly.
Knowledge Base
Find articles, tutorials, and guides to help you manage your hosting.
Community Forum
Connect with other NEXINHOST users, share tips, and get advice.
System Status
Check the current status of our services and any ongoing maintenance.
Our Commitment to You
We aim to provide prompt and effective support. Our target response times:
< 2 hours
Business Tier Email
< 15 minutes
Enterprise Tier Support
< 5 minutes
Live Chat (All Tiers)